Delivery & Returns
Delivery & Returns
Our in-house expert delivery team install all furniture packages throughout Portugal and Spain to ensure the service we offer from initial enquiry to first occupancy meet the high standards we expect.
Deliveries of individual items and smaller orders within the Algarve are made by our in-house team who offer free installation and packaging removal*. Deliveries outside of the Algarve and to Spain are made through our transport partners on a doorstep drop shipment basis so some assembly may be required for certain items.
Information & conditions
Portugal Delivery (mainland)
- € 0.00 > € 99.99 (Courier delivery) € 15
- € 100 > € 499 (Courier delivery) € 30
- € 500 + (Courier delivery) FREE
- WARNING: Our deliveries are doorstep only!
- Delivery available World Wide, please contact us for quotation.
- For orders of smaller items such as linen and accessories, with a value less than € 100, please contact the showroom to confirm delivery cost.
- For full details please see our Deliveries and Returns policy.
If installation and packaging removal is required outside of the Algarve please just ask for a price as we try to accommodate all customer requests.
Our aim is to have all orders delivered as quickly as possible so our customers can enjoy their purchases without delay. Orders which are in stock are scheduled for delivery on receiving the order and in the majority of cases delivered within 48 hours within Portugal and 7 days within Spain.
Deliveries by both our in-house team and our transport partners are made Monday to Friday (excluding public holidays) between the hours of 9.00am and 6.00pm.
Not at your property?
If you are unable to be at your property and receive the delivery we are happy to arrange access through a key holder, solicitor or agent and deliver your order on a scheduled date.
If you have any additional questions, please contact us from 9:30am to 6:00pm Monday to Friday and 10:00am to 5:00pm on Saturday.
If you require your goods sooner, you may collect them or ask for collection directly at our warehouse in Lagos, after the purchase is complete..
Lead times for individual order items are indicated on the website. For furniture packages we suggest placing your order 6-10 weeks before installation to enable collation of all longer lead time items prior to organising the delivery.